Unwired Edge Cloud

Comprehensive Observability for Reliable Transportation Services.

Gain unparalleled system insights with our cutting-edge observability tools, designed to give you crucial information about networks, applications, devices, containers and more

Unwired Edge Cloud

Insight across all system layers.

Detailed observability from network to application.

The complex environment of transportation demands an observability stack that can handle everything from power fluctuations to diverse connectivity issues across borders. With complaints often coming from passengers—non-technicians who notice service disruptions—there is a critical need for a robust system that can provide real-time and historical data insights. The Unwired Edge Cloud’s observability stack excels in this regard, equipping operators with the tools to monitor device health and performance comprehensively, ensuring issues are identified and resolved swiftly, maintaining consistent and reliable service.

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Metrics & Telemetry
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Use your Alerting Tool
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Prometheus & OpenMetrics

Transform data into actionable intelligence

Critical insights with Prometheus.

Unwired Edge Cloud utilizes the powerful Prometheus/OpenMetrics API to deliver meticulous time-series monitoring, focusing exclusively on essential metrics that define the health and efficiency of rail operations. This includes tracking of health indicators, bandwidth usage, performance metrics, status counters, and histograms. By centralizing this data, our platform enables precise analysis and immediate response capabilities, allowing rail operators to maintain optimal service levels and swiftly address any emerging issues. 

All devices in real-time view

Granular telemetry across your network

Our telemetry functionalities provide operators with real-time insights into modem performance, GPS locations, WiFi connectivity, and overall device health. By capturing and analyzing events as they occur, our system ensures operators can proactively manage and resolve issues, minimizing disruptions and enhancing the reliability of services provided to passengers.

Easily solve real-world problems

SIM card issues

Easily identify common SIM Card related problems.

SIM cards are often the primary cause of network disruptions. Common problems include connecting to the wrong network near borders and experiencing bandwidth limits not stipulated in provider contracts. Typically, these issues are only recognized after causing significant disruptions. With our advanced metrics, you can promptly identify these issues and set alerts for recurring SIM card problem.

Network outages

Complete network insight at your fingertips

Bandwidth constraints, latency issues, and packet loss significantly impact service quality. Our observability tools not only identify and address these problems quickly but also provide comprehensive network data. This ensures operators have all the information needed to maintain optimal connectivity, preemptively solving problems before they affect service.

Hardware failure

Ensure device reliability and performance

Monitoring CPU, memory, and disk usage is crucial for the longevity and efficiency of operational devices. Our system provides detailed metrics to assess and manage the physical health of your devices, ensuring they operate at peak performance and reliability, thus minimizing downtime and maximizing efficiency.

Application performance issues

Critical insights for network applications

Track performance and operational health of key applications like VPNs, CloudLink, and public WiFi. Our tools provide insights into usage statistics and system health, ensuring applications run smoothly and efficiently, minimizing disruptions and enhancing user experience.

Container Health Management

Detailed insights into containers and runtime

Ensure seamless container functionality with dual monitoring of orchestration metrics like CPU usage, status, and resource limits, alongside deep insights into the performance of applications running within those containers. This dual approach guarantees optimal performance and quick issue resolution, enhancing both system stability and application reliability.

SIM card issues

Easily identify common SIM Card related problems.

SIM cards are often the primary cause of network disruptions. Common problems include connecting to the wrong network near borders and experiencing bandwidth limits not stipulated in provider contracts. Typically, these issues are only recognized after causing significant disruptions. With our advanced metrics, you can promptly identify these issues and set alerts for recurring SIM card problem.

Network outages

Complete network insight at your fingertips

Bandwidth constraints, latency issues, and packet loss significantly impact service quality. Our observability tools not only identify and address these problems quickly but also provide comprehensive network data. This ensures operators have all the information needed to maintain optimal connectivity, preemptively solving problems before they affect service.

Hardware failure

Ensure device reliability and performance

Monitoring CPU, memory, and disk usage is crucial for the longevity and efficiency of operational devices. Our system provides detailed metrics to assess and manage the physical health of your devices, ensuring they operate at peak performance and reliability, thus minimizing downtime and maximizing efficiency.

Application performance issues

Critical insights for network applications

Track performance and operational health of key applications like VPNs, CloudLink, and public WiFi. Our tools provide insights into usage statistics and system health, ensuring applications run smoothly and efficiently, minimizing disruptions and enhancing user experience.

Container Health Management

Detailed insights into containers and runtime

Ensure seamless container functionality with dual monitoring of orchestration metrics like CPU usage, status, and resource limits, alongside deep insights into the performance of applications running within those containers. This dual approach guarantees optimal performance and quick issue resolution, enhancing both system stability and application reliability.

Hardware Agnostic -
A core value

We believe in empowering customers with flexibility and freedom of choice, regardless of their hardware preference. Plenty of devices are already supported, and more are coming all the time. You can find our comprehensive list of supported devices here.

macbook with unwired edge cloud console on screen
macbook with unwired edge cloud console on screen

Unwired Edge Cloud

Comprehensive metrics for your edge network, apps and devices.

Advanced Observability for Optimized Rail Metrics

Real-Time Analytics

Instantly access and analyze operational data to enhance decision-making.

Comprehensive Monitoring

Full spectrum monitoring from device health to bandwidth usage.

Historical Insights

Utilize past data for predictive analytics and trend assessments.

3rd Party Integration

Effortlessly manage and monitor third-party devices within the same network.

SIM Issue Detection

Specialized monitoring of SIM card performance and issues for timely resolution.

Effortless Tool Sync

Synchronize seamlessly with your existing operations tools for enhanced efficiency.

Observability features in detail

The Telemetry API in the Unwired Edge Cloud offers a detailed and dynamic overview of network activities, crucial for maintaining high standards in rail operations. Here’s a closer look at the specific features and functionalities it provides to enhance monitoring and operational responsiveness:
Comprehensive Event Monitoring:
  • Modem Telemetry: Tracks signal strength indicators such as RSSI, RSRQ, RSRP, and SINR.
  • GPS Telemetry: Provides real-time data on location, speed, and the age of the data point.
  • WiFi Telemetry: Gathers aggregated station metrics and client-MAC addresses.
  • SMS Monitoring: Alerts for significant events like reaching data volume limits.
  • Health Checks: Performs internal checks on OS and hardware health.
Real-Time and Historical Data Access:
  • Real-Time API: Subscribe to events using socket.io, with data typically delivered in under 2 seconds.
  • Historical Data Queries: Access past data with full granularity, customizable based on storage costs and needs.
The Telemetry API is a versatile tool designed to enhance the operational capabilities of rail operators through detailed data utilization. Here’s how it can be leveraged:
  • System Integration: Easily attach your own monitoring and alerting systems for enhanced oversight.
  • Custom Processes: Develop business processes tailored to specific needs using Unwired’s comprehensive data.
  • Reporting: Generate customized reports for SLAs and service health to maintain compliance and operational standards.
  • Live Data Streaming: Stream GPS data in real-time for accurate location tracking.
  • Event-Based Workflows: Implement real-time workflows like geo-fencing, optimizing responses to on-the-go events.
  • SIM Card Management: Detect defective SIM cards and identify issues with data roaming to prevent service disruptions.

The Metrics API utilizes the Prometheus/OpenMetrics framework to provide robust time-series monitoring of network and device metrics, ensuring comprehensive operational insight and enhanced performance management.

  • API Framework: Prometheus/OpenMetrics for detailed time-series data.
  • Operating System Data: Includes metrics on health, rollout status, bandwidths, performance, and temperatures.
  • Container Metrics: Tracks health, rollout status, and allows for custom application data.
  • Third-Party Metrics: Third-party applications can expose any metric for integration.
  • Modem Data: Monitors SIM slot, modem ID, IMSI, ICCID, modem model, state, GPS status, and more.
  • Data Types: Includes counters, gauges, histograms, etc., for diverse data assessment needs.

Explore the diverse applications of the Metrics API in enhancing operational efficiency and reliability.

  • Custom Monitoring: Attach your own monitoring and alerting systems for real-time oversight.
  • Dashboard Creation: Create personalized dashboards with tools like Grafana to visualize metrics.
  • SLA and Health Reports: Generate detailed reports for service level agreements and system health.
  • Application Monitoring: Monitor applications deployed on Unwired Edge Cloud Compute for optimal performance.
  • SIM Card Diagnostics: Identify and resolve issues with individual modems’ SIM cards.
  • Modem Troubleshooting: Detect and troubleshoot modem problems to prevent disruptions.

Unwired Edge Cloud

Learn more about our features
Unwired Passenger WiFi in isometric form

Our high-speed WiFi for passengers and customers is your carefree WiFi package. Passenger information, easy-to-manage captive portal from the cloud – with us, your public WiFi is ready to go.

Unwired WAN Bonding in isometric form

Modern packet-based WAN bonding bundles the entire available bandwidth of your uplinks and provides you with the most reliable & fastest connectivity even under the most adverse conditions.

Unwired Device Management in isometric form

Complete management of over 1000 edge devices via the cloud – the Edge Cloud offers optimized device management in mobile and stationary environments, including centralized configuration and zero-touch provisioning.

Get in touch with us!

Ready to experience the transformative power of Unwired Edge Cloud? Whether you’re eager to place an order or explore its potential for your company, we’re here to assist. Contact us today and let our team help you harness the full potential of Edge Cloud for your unique needs.

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Trains offline because of Sim card issues?

Then you’re not alone! Many of our clients struggle with inexplicable SIM card issues. With our observability stack, we’ve managed to get to the bottom of almost every problem—perhaps yours too?

We’re here to help—no strings attached.
Get in touch with us!

Whether you need support, want to find out more about our products and services or have a specific project inquiry – we look forward to hearing from you.

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