Unwired Edge Cloud
Metrics & Telemetry for vehicle networks
Gain unparalleled system insights with our cutting-edge observability tools, designed to give you crucial information about networks, applications, devices, containers and more
- Comprehensive Metrics
- Telemetry
- hardware agnostic
Unwired Edge Cloud
Insight across all system layers.
Detailed observability from network to application.
The complex environment of transportation demands an observability stack that can handle everything from power fluctuations to diverse connectivity issues across borders. With complaints often coming from passengers—non-technicians who notice service disruptions—there is a critical need for a robust system that can provide real-time and historical data insights. The Unwired Edge Cloud’s observability stack excels in this regard, equipping operators with the tools to monitor device health and performance comprehensively, ensuring issues are identified and resolved swiftly, maintaining consistent and reliable service.
Transform data into actionable intelligence
Critical insights with Prometheus.
Unwired Edge Cloud utilizes the powerful Prometheus/OpenMetrics API to deliver meticulous time-series monitoring, focusing exclusively on essential metrics that define the health and efficiency of rail operations. This includes tracking of health indicators, bandwidth usage, performance metrics, status counters, and histograms. By centralizing this data, our platform enables precise analysis and immediate response capabilities, allowing rail operators to maintain optimal service levels and swiftly address any emerging issues.
All devices in real-time view
Granular telemetry across your network
Our telemetry functionalities provide operators with real-time insights into modem performance, GPS locations, WiFi connectivity, and overall device health. By capturing and analyzing events as they occur, our system ensures operators can proactively manage and resolve issues, minimizing disruptions and enhancing the reliability of services provided to passengers
Unwired Edge Cloud
Easily solve real-world problems
SIM Card Issues
SIM Card Issues Easily identify common SIM Card related problems.
SIM cards are often the primary cause of network disruptions. Common problems include connecting to the wrong network near borders and experiencing bandwidth limits not stipulated in provider contracts. Typically, these issues are only recognized after causing significant disruptions. With our advanced metrics, you can promptly identify these issues and set alerts for recurring SIM card problem.
Network outages
Network outages Complete network insight at your fingertips
Bandwidth constraints, latency issues, and packet loss significantly impact service quality. Our observability tools not only identify and address these problems quickly but also provide comprehensive network data. This ensures operators have all the information needed to maintain optimal connectivity, preemptively solving problems before they affect service.
Hardware Failure
Hardware Failure Ensure device reliability and performance
Monitoring CPU, memory, and disk usage is crucial for the longevity and efficiency of operational devices. Our system provides detailed metrics to assess and manage the physical health of your devices, ensuring they operate at peak performance and reliability, thus minimizing downtime and maximizing efficiency
Application performance issues
Application performance issues Critical Insights into Network Applications
Monitor the performance and operational status of key applications such as VPNs, CloudLink, and public Wi-Fi. Our tools provide deep insights into usage statistics and system health to ensure that applications run smoothly and efficiently. This minimizes disruptions and significantly improves the user experience.
Container Health Management
Container Health Management Critical insights for network applications
Track performance and operational health of key applications like VPNs, CloudLink, and public WiFi. Our tools provide insights into usage statistics and system health, ensuring applications run smoothly and efficiently, minimizing disruptions and enhancing user experience.
Hardware Agnostic -
A core value
We believe in empowering customers with flexibility and freedom of choice, regardless of their hardware preference. Plenty of devices are already supported, and more are coming all the time. You can find our comprehensive list of supported devices here.
Unwired Edge Cloud
Comprehensive metrics for your edge network, apps and devices.
Advanced Observability for Optimized Rail Metrics
Real-Time Analytics
Instantly access and analyze operational data to enhance decision-making.
Full spectrum monitoring from device health to bandwidth usage.
Historical Insights
Utilize past data for predictive analytics and trend assessments.
3rd Party Integration
Effortlessly manage and monitor third-party devices within the same network.
SIM Issue Detection
Specialized monitoring of SIM card performance and issues for timely resolution.
Effortless Tool Sync
Synchronize seamlessly with your existing operations tools for enhanced efficiency.
Observability features in detail
The Telemetry API in the Unwired Edge Cloud offers a detailed and dynamic overview of network activities, crucial for maintaining high standards in rail operations. Here’s a closer look at the specific features and functionalities it provides to enhance monitoring and operational responsiveness:
Comprehensive Event Monitoring:
- Modem Telemetry: Tracks signal strength indicators such as RSSI, RSRQ, RSRP, and SINR.
- GPS Telemetry: Provides real-time data on location, speed, and the age of the data point.
- WiFi Telemetry: Gathers aggregated station metrics and client-MAC addresses.
- SMS Monitoring: Alerts for significant events like reaching data volume limits.
- Health Checks: Performs internal checks on OS and hardware health.
Real-Time and Historical Data Access:
- Real-Time API: Subscribe to events using socket.io, with data typically delivered in under 2 seconds.
- Historical Data Queries: Access past data with full granularity, customizable based on storage costs and needs.
The Telemetry API is a versatile tool designed to enhance the operational capabilities of rail operators through detailed data utilization. Here’s how it can be leveraged:
- System Integration: Easily attach your own monitoring and alerting systems for enhanced oversight.
- Custom Processes: Develop business processes tailored to specific needs using Unwired’s comprehensive data.
- Reporting: Generate customized reports for SLAs and service health to maintain compliance and operational standards.
- Live Data Streaming: Stream GPS data in real-time for accurate location tracking.
- Event-Based Workflows: Implement real-time workflows like geo-fencing, optimizing responses to on-the-go events.
- SIM Card Management: Detect defective SIM cards and identify issues with data roaming to prevent service disruptions.
The Metrics API utilizes the Prometheus/OpenMetrics framework to provide robust time-series monitoring of network and device metrics, ensuring comprehensive operational insight and enhanced performance management.
- API Framework: Prometheus/OpenMetrics for detailed time-series data.
- Operating System Data: Includes metrics on health, rollout status, bandwidths, performance, and temperatures.
- Container Metrics: Tracks health, rollout status, and allows for custom application data.
- Third-Party Metrics: Third-party applications can expose any metric for integration.
- Modem Data: Monitors SIM slot, modem ID, IMSI, ICCID, modem model, state, GPS status, and more.
- Data Types: Includes counters, gauges, histograms, etc., for diverse data assessment needs.
Explore the diverse applications of the Metrics API in enhancing operational efficiency and reliability.
- Custom Monitoring: Attach your own monitoring and alerting systems for real-time oversight.
- Dashboard Creation: Create personalized dashboards with tools like Grafana to visualize metrics.
- SLA and Health Reports: Generate detailed reports for service level agreements and system health.
- Application Monitoring: Monitor applications deployed on Unwired Edge Cloud Compute for optimal performance.
- SIM Card Diagnostics: Identify and resolve issues with individual modems’ SIM cards.
- Modem Troubleshooting: Detect and troubleshoot modem problems to prevent disruptions.
Unwired Edge Cloud
Learn more about our features
Our high-speed WiFi for passengers and customers is your carefree WiFi package. Passenger information, easy-to-manage captive portal from the cloud – with us, your public WiFi is ready to go.
Modern packet-based WAN bonding bundles the entire available bandwidth of your uplinks and provides you with the most reliable & fastest connectivity even under the most adverse conditions.
Complete management of over 1000 edge devices via the cloud – the Edge Cloud offers optimized device management in mobile and stationary environments, including centralized configuration and zero-touch provisioning.
